Ventspils nafta termināls
 
 

Customer service

Customer service

VNT ensures not only high-quality services to its customers, but also fair business environment and the best possible conditions for long-term successful operation and profit.

  • Trust

Trust is the basis of cooperation.

VNT respects confidentiality of its customer information. The received information is being stored and used only with the aim to ensure the highest efficiency of the provided services in compliance with legislation and international good practice.

  • Speed

Our industry is driven by the need for speed.

Our customers are in business to seize opportunities and they need the terminal that can make them happen. In turn, that requires reliable jetty access, fast flow rates, polished turnarounds, reliable infrastructure and excellent road/rail/barge/pipeline connections. VNT has been created and upgraded to respond to the most demanding supply chains.

  • Service

The global energy sector never sleeps. Neither do we.

From market dynamics and world events to climatic conditions and logistics, the modern supply chain must react to constantly changing circumstances. VNT’s role is to devise flexible solutions, 24/7, and always think one step ahead.

  • Solutions

The portfolio of services provided by VNT is wide, and getting wider.

We offer complete solutions across the barrel: from crude, gasoline, to diesel. We are open-minded and opportunistic to explore possibilities that our infrastructure can usefully serve.

  • Safety

VNT works to the highest HSE standards.

No consideration is ever allowed to override the safe running of the terminal and the well-being of our people, neighbouring residents, or the environment. We invest in safety through preventative technologies; through constant and refreshed training; and through instilling a safety culture which every employee, contractor and visitor is required to understand and follow.

 

ERAF.jpg

 

On November 21, 2011 SIA ""Ventspils nafta" termināls" concluded the contract No L-JPR-11-0150 with the "Investment and development agency of Latvia" regarding the implementation of the project "Introduction of the reverse transhipment services and development of the related infrastructure". Within the scope of the project SIA ""Ventspils nafta" termināls" plans to introduce a completely new service into its range of services - reverse transhipment services, or loading in the opposite direction with the opportunity to offer customers mixing or blending of light oil products.